DISQUS

Mobile Industry Review: Vodafone and their Magic Pen

  • Patrickatsms · 1 year ago
    Love the Magic Pen idea. I might even borrow that!
  • Denny · 1 year ago
    The level of service in mobile shops is confusingly variable considering that (I assume) they're all working mostly on commission. I spent 45 minutes standing in the Virgin Mobile shop on Tottenham Court Road a few weeks ago, purchase decision made and credit card in hand, before finally giving up and leaving. I wasn't the only person to walk out of there empty handed in those 45 minutes either.
  • Ewan · 1 year ago
    Approve


    2008/8/27 Disqus <>
  • James Whatley · 1 year ago
    I want a magic pen.
  • Kip Hakes · 1 year ago
    The Etymotic pens are magic...
  • Mike42 · 1 year ago
    ....to fill in a pretext?
  • Barry-Jon · 1 year ago
    Sounds very good - now that O2 are taking the proverbial by abolishing 12 month contracts and not even offering decent handset subsidies on the 18 month contract I may very well move to Voda - if I don't get an iPhone.

    O2 broadband are actually supposed to be quite good - I will be moving soon myself and will have to go through the same cr@p with BT sending an engineer and charging me £125 for line installation. I can't arraneg broadband till the line is in either. They also automatically connect you to BT Credit Cards after you make the call to move house - the cheek.
  • Maxine · 1 year ago
    I love the Magic Pen idea. I need a Magic Pen......Its good to be served by sales people who know what they are talking about and can do their job.
  • Ewan · 1 year ago
    It's a super concept!

    2008/9/1 Disqus <>
  • Ricky Chotai · 1 year ago
    just a passing point o2 broadband is simply BE's product rebaged and I have heard nothing but good reviews.
  • Sharon CC · 1 year ago
    A friend of mine have to wait 3 weeks to get her BT line installed...I wish they could polish up their act and get a hold of a magic pen!
  • Ewan · 1 year ago
    I've often had next day service from BT!

    2008/9/1 Disqus <>
  • Sharon CC · 1 year ago
    Thats great good to know that they are Ok in some parts of the Globe. I trust that you haven't been put through to BT call centre outside the UK, I spent 2 hours on the phone just trying to get a service.
  • Ewan · 1 year ago
    Aye it's a bit of a lottery!

    2008/9/1 Disqus <>
  • raepete · 1 year ago
    This story made my day and restored my faith in sales assistants. how wonderful when one gets to deal with some one who obviously enjoys their job and do it well. hope Vodafone take note and keep this young man with the magic pen on. I have to go a vodafone store tomorrow i hope i get the same service.
  • Ewan · 1 year ago
    Report back and let us know, raepete?

    2008/9/2 Disqus <>