Mobile Industry Review - Latest Comments in Orange UK and data. Absolutely ridiculous. Again!

Re: Orange UK and data. Absolutely ridiculous. Again!

Abul — Mon, 02 Jun 2008 16:56:45 -0000

I never really liked their animal pricing, it doesn't give you any info. Imagine how a NORMOB feels when looking through their price plans? Instead of simplifying it, they've complicated it even more.

Re: Orange UK and data. Absolutely ridiculous. Again!

Alex Kerr — Mon, 02 Jun 2008 13:13:13 -0000

Ah, appears Orange is one of those old school operators where data is this horrible new fangled thing you don't want to worry about, sir ... have a look at this SMS and call package instead. Internet on phones eh? Whatever next!? But still, if you MUST have it, well, it's a premium service, very expensive to provide and new and complicated. That'll be £100 per kilobyte sir, and think yourself lucky!

Re: Orange UK and data. Absolutely ridiculous. Again!

smstextnews — Sun, 01 Jun 2008 14:48:03 -0000

That's a decision and a half. Voda or 3, I reckon?

Re: Orange UK and data. Absolutely ridiculous. Again!

Dan Ilett — Sun, 01 Jun 2008 14:39:20 -0000

It's nuts - that's what it is.

Orange, one of the biggest mobile providers in the world, fails to keep up with some of the best tools available on mobile phones - QIK being the most recent example.

The company's data rates are expensive. For some reason Orange has disabled half of the functions on my Nokia N95 - and now I've been in Ireland for a week, I'm dreading the phone bill for the little bit of roaming I did.

First chance I get to move networks, I'm off. The is question - where?

Re: Orange UK and data. Absolutely ridiculous. Again!

smstextnews — Sat, 31 May 2008 14:15:06 -0000

Nay bad, nay bad

Re: Orange UK and data. Absolutely ridiculous. Again!

drm256 — Sat, 31 May 2008 13:51:00 -0000

Here's all the data related lines from my bill....

Orange World Browsing : 17 May - 16 Jun 6.81

Data charges 0.00

Data Summary
Total megabytes 18.8435

Orange World Browsing : Unlimited browsing
Megabytes available at beginning of period 1000.0000
Service Plan megabytes next period 1000.0000
Megabytes available next period 1000.0000

data charges
Originating network Place called Call class Megabytes Cost
Orange Orange Internet Data 18.8435 0.000
Total exc. VAT £0.00

Re: Orange UK and data. Absolutely ridiculous. Again!

smstextnews — Sat, 31 May 2008 10:01:04 -0000

For sending texts via Outlook?

Re: Orange UK and data. Absolutely ridiculous. Again!

Finlay — Sat, 31 May 2008 07:43:38 -0000

Is there an Oulook non vendor specific plug in available on the market? Eh?

Re: Orange UK and data. Absolutely ridiculous. Again!

SteveRowlands — Sat, 31 May 2008 04:21:48 -0000

Last time I checked (about 2 months ago) that £8 a month data was for 250mb only....... any chance you could check your bill please and let us know what that bundle is called?

Re: Orange UK and data. Absolutely ridiculous. Again!

drm256 — Fri, 30 May 2008 12:51:30 -0000

I've got an unlimited bundle on my E65, (1gb fair use of course) for £8 a month inc vat, or it's £5 for evening and weekends. I've been an Orange customer for 11 years now, even moved a 100 handset corporate account to them a few years ago - so you can see I'm an Orange fan,.... but, the availability of handsets has always been a big frustration.

As an example, by the time they managed to release the E50 to their corporate accounts my brother (a PAYG Voda customer) had owned his for about 6 months!! That said, he had no end of trouble with it needing reflashing etc so maybe, actually, Orange were right to hold the release back!?

Re: Orange UK and data. Absolutely ridiculous. Again!

techwinter — Fri, 30 May 2008 11:00:16 -0000

Obvious? Ewan we have all laughed for what nearly two years (I know you and I have) at the foolish incompetence of the Networks at not addressing our discussions which are legitimate issues and so forget glorifying Vodafone, they dragged their heels.

I would say that thanking them for stepping up to the long vacant plate is more than enough.

Re: Orange UK and data. Absolutely ridiculous. Again!

SteveRowlands — Fri, 30 May 2008 10:37:26 -0000

I was in pretty much the same situation as you. Upgraded a few times a year, recruited all my friends to Orange etc etc.... not anymore.

I'm now on Three, PAYG..... their "stretch your top up" feature fits my lifestyle just right at the moment, plus I'm not restrained to a contract anymore, so if they piss me off, I move networks.

Re: Orange UK and data. Absolutely ridiculous. Again!

smstextnews — Fri, 30 May 2008 05:34:03 -0000

Looks like Orange need a Vodafone-Style forum intervention team?

Re: Orange UK and data. Absolutely ridiculous. Again!

jimwild — Fri, 30 May 2008 05:26:02 -0000

I'm ditching Orange as soon as I can. As a customer of over 8 years who spends on average well over £200 a month I'm sick of being badly treated.

I'm "supposedly" on Orange premier which gives me my own number to contact them on, great I thought except it now just puts me through to the standard customer services line.

They have now also removed the ability to upgrade until 12 months is up, which was one of the best features as I normally upgrade 2-3 times a year. Always paying a premium to do so.

Considering I use the phone for business it seems stupid that I use prepay 3 mobile broadband due to the complete lack of decent Orange data services.

I am so angry now I persuaded all my family and good friends to move to Orange, I wont make that mistake again. What started as such a promising and forward thinking (everyday 50 etc) network they have in my eyes fallen, well by the wayside.

Re: Orange UK and data. Absolutely ridiculous. Again!

smstextnews — Fri, 30 May 2008 04:46:03 -0000

Changed it!

Re: Orange UK and data. Absolutely ridiculous. Again!

MartinSFP — Fri, 30 May 2008 04:38:46 -0000

Britain's Got Talent? Either you're making some analogy between a dancing kid and Orange or you've embedded the wrong clip! Don't you mean this one? http://www.youtube.com/watch?v=XMmqHTpAnjk :)