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Calling all Nokia & Symbian geniuses: Am I wrong?
I'm "supposedly" on Orange premier which gives me my own number to contact them on, great I thought except it now just puts me through to the standard customer services line.
They have now also removed the ability to upgrade until 12 months is up, which was one of the best features as I normally upgrade 2-3 times a year. Always paying a premium to do so.
Considering I use the phone for business it seems stupid that I use prepay 3 mobile broadband due to the complete lack of decent Orange data services.
I am so angry now I persuaded all my family and good friends to move to Orange, I wont make that mistake again. What started as such a promising and forward thinking (everyday 50 etc) network they have in my eyes fallen, well by the wayside.
I would say that thanking them for stepping up to the long vacant plate is more than enough.
I'm now on Three, PAYG..... their "stretch your top up" feature fits my lifestyle just right at the moment, plus I'm not restrained to a contract anymore, so if they piss me off, I move networks.
As an example, by the time they managed to release the E50 to their corporate accounts my brother (a PAYG Voda customer) had owned his for about 6 months!! That said, he had no end of trouble with it needing reflashing etc so maybe, actually, Orange were right to hold the release back!?
Orange World Browsing : 17 May - 16 Jun 6.81
Data charges 0.00
Data Summary
Total megabytes 18.8435
Orange World Browsing : Unlimited browsing
Megabytes available at beginning of period 1000.0000
Service Plan megabytes next period 1000.0000
Megabytes available next period 1000.0000
data charges
Originating network Place called Call class Megabytes Cost
Orange Orange Internet Data 18.8435 0.000
Total exc. VAT £0.00
Orange, one of the biggest mobile providers in the world, fails to keep up with some of the best tools available on mobile phones - QIK being the most recent example.
The company's data rates are expensive. For some reason Orange has disabled half of the functions on my Nokia N95 - and now I've been in Ireland for a week, I'm dreading the phone bill for the little bit of roaming I did.
First chance I get to move networks, I'm off. The is question - where?