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Orange UK and data. Absolutely ridiculous. Again!

Started by Ewan · 1 year ago

So here I am again commenting on Orange and data.

Whilst we’ve had some educational fireworks with Vodafone over the past few days, at least it works. At least the company is committed to mobile data. At least they’re talking about it — more than that, they’re advertising the hell out of it. [...] ... Continue reading »

16 comments

  • MartinSFP

    1 year ago

    Britain's Got Talent? Either you're making some analogy between a dancing kid and Orange or you've embedded the wrong clip! Don't you mean this one? http://www.youtube.com/watch?v=XMmqHTpAnjk :)
    reply
  • Ewan

    1 year ago

    Changed it!
    reply
  • jimwild

    1 year ago

    I'm ditching Orange as soon as I can. As a customer of over 8 years who spends on average well over £200 a month I'm sick of being badly treated.

    I'm "supposedly" on Orange premier which gives me my own number to contact them on, great I thought except it now just puts me through to the standard customer services line.

    They have now also removed the ability to upgrade until 12 months is up, which was one of the best features as I normally upgrade 2-3 times a year. Always paying a premium to do so.

    Considering I use the phone for business it seems stupid that I use prepay 3 mobile broadband due to the complete lack of decent Orange data services.

    I am so angry now I persuaded all my family and good friends to move to Orange, I wont make that mistake again. What started as such a promising and forward thinking (everyday 50 etc) network they have in my eyes fallen, well by the wayside.
    reply
  • Ewan

    1 year ago

    Looks like Orange need a Vodafone-Style forum intervention team?
    reply
  • Roger Kondrat

    1 year ago

    Obvious? Ewan we have all laughed for what nearly two years (I know you and I have) at the foolish incompetence of the Networks at not addressing our discussions which are legitimate issues and so forget glorifying Vodafone, they dragged their heels.

    I would say that thanking them for stepping up to the long vacant plate is more than enough.
    reply
  • SteveRowlands

    1 year ago

    I was in pretty much the same situation as you. Upgraded a few times a year, recruited all my friends to Orange etc etc.... not anymore.

    I'm now on Three, PAYG..... their "stretch your top up" feature fits my lifestyle just right at the moment, plus I'm not restrained to a contract anymore, so if they piss me off, I move networks.
    reply
  • drm256

    1 year ago

    I've got an unlimited bundle on my E65, (1gb fair use of course) for £8 a month inc vat, or it's £5 for evening and weekends. I've been an Orange customer for 11 years now, even moved a 100 handset corporate account to them a few years ago - so you can see I'm an Orange fan,.... but, the availability of handsets has always been a big frustration.

    As an example, by the time they managed to release the E50 to their corporate accounts my brother (a PAYG Voda customer) had owned his for about 6 months!! That said, he had no end of trouble with it needing reflashing etc so maybe, actually, Orange were right to hold the release back!?
    reply
  • SteveRowlands

    1 year ago

    Last time I checked (about 2 months ago) that £8 a month data was for 250mb only....... any chance you could check your bill please and let us know what that bundle is called?
    reply
  • drm256

    1 year ago

    Here's all the data related lines from my bill....

    Orange World Browsing : 17 May - 16 Jun 6.81

    Data charges 0.00

    Data Summary
    Total megabytes 18.8435

    Orange World Browsing : Unlimited browsing
    Megabytes available at beginning of period 1000.0000
    Service Plan megabytes next period 1000.0000
    Megabytes available next period 1000.0000

    data charges
    Originating network Place called Call class Megabytes Cost
    Orange Orange Internet Data 18.8435 0.000
    Total exc. VAT £0.00
    reply
  • Ewan

    1 year ago

    Nay bad, nay bad
    reply
  • Finlay

    1 year ago

    Is there an Oulook non vendor specific plug in available on the market? Eh?
    reply
  • Ewan

    1 year ago

    For sending texts via Outlook?
    reply
  • Dan Ilett

    1 year ago

    It's nuts - that's what it is.

    Orange, one of the biggest mobile providers in the world, fails to keep up with some of the best tools available on mobile phones - QIK being the most recent example.

    The company's data rates are expensive. For some reason Orange has disabled half of the functions on my Nokia N95 - and now I've been in Ireland for a week, I'm dreading the phone bill for the little bit of roaming I did.

    First chance I get to move networks, I'm off. The is question - where?
    reply
  • Ewan

    1 year ago

    That's a decision and a half. Voda or 3, I reckon?
    reply
  • Alex Kerr

    1 year ago

    Ah, appears Orange is one of those old school operators where data is this horrible new fangled thing you don't want to worry about, sir ... have a look at this SMS and call package instead. Internet on phones eh? Whatever next!? But still, if you MUST have it, well, it's a premium service, very expensive to provide and new and complicated. That'll be £100 per kilobyte sir, and think yourself lucky!
    reply
  • Abul

    1 year ago

    I never really liked their animal pricing, it doesn't give you any info. Imagine how a NORMOB feels when looking through their price plans? Instead of simplifying it, they've complicated it even more.
    reply

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