So the new 'Unlimited' is 500MB? What's next? 'Free' = £9.95?
Can someone PLEASE get their lawyers to take these guys to some sort of advertising standards body?
Joy.
/m
Ricky Chotai
· 1 year ago
Mike, From what I have heard that although it is 500mb, unless you are taking the mickey you will no be charged and you will be contacted first. In that sense the offer seems to be more similar to vodaphone's the say the likes of three. -
David Carrington
· 1 year ago
I want this! I'll be calling them today for that!
David Carrington
· 1 year ago
I've called. They were *not* able to update the plan immediately to the 500Mb inclusive web browsing. They weren't able to add it as a bundle either.
What they did was change my plan to the new one as shown in your screenshot, effective from my next bill.
Ewan
· 1 year ago
Almost useful, David... at least NEXT month you'll be ok ... deary me
Stefan
· 1 year ago
I wonder what package they offer for PAYG customers. Their current "Unlimited" data package is limited to (unbelievable) 2MB!
You guys should also check their T&Cs, last time I checked, unlimited did not include streaming and Instant Messaging. Ridiculous.
Ewan
· 1 year ago
I couldn't bring myself to check the Ts&Cs Stefan. I simply couldn't...
Mark Thomas
· 1 year ago
I just rang them - I am currently on a "talk 400" plan, costing me:-
£20 line rental £8 250mb data plan £5 unlimited evening and weekend data
They put me on some thing called Dolphin 35 and they also knocked £5 per month off.
So now I get 600mins, unlimted texts, "unlimited" data for £30.
Better than a kick in the knackers.
Mark
john123456789
· 1 year ago
Just to clarify a point that is a little misunderstood. I work in Orange Retail, so I thought I'd clear it up. 500mb is classed as unlimited as it is subject to a fair usage policy. All mobile networks operate the same standards of 'unlimited' advertising. It is designed to make sure that people, usually business users (large businesses it has to be said), aren't abusing the system and using ridiculous amounts, which is harmful to the mobile networks business model. Orange have consulted Trading Standards and relevant agencies before they attempted this advertising campaign and have been allowed to continue, as the terms and conditions of sale clearly state it is a fair usage policy, not a capped allowance, or it would be advertised as such.
Thanks.
Kat
· 1 year ago
All sorted, the guy I spoke to thought that it was only 250MB free as oposed to 500MB (although even that would have been better than me paying £8 a month). I sent him off to check though and he did come back to confirm it is 500MB, they also tweaked my plan so I now get more minutes and 3000 texts (rather than 500) for the same money. I've switched from Canary 35 to Dolphin35. As David mentioned they can only make the switch from the next billing date but it could be worse, at least next month I'll be saving money. So thanks for the heads up!
Ricky Chotai
· 1 year ago
those of you who got this offer well done, because orange have now stopped it! Idoits!
All Comments
Can someone PLEASE get their lawyers to take these guys to some sort of advertising standards body?
Joy.
/m
From what I have heard that although it is 500mb, unless you are taking the mickey you will no be charged and you will be contacted first. In that sense the offer seems to be more similar to vodaphone's the say the likes of three. -
What they did was change my plan to the new one as shown in your screenshot, effective from my next bill.
You guys should also check their T&Cs, last time I checked, unlimited did not include streaming and Instant Messaging. Ridiculous.
£20 line rental
£8 250mb data plan
£5 unlimited evening and weekend data
They put me on some thing called Dolphin 35 and they also knocked £5 per month off.
So now I get 600mins, unlimted texts, "unlimited" data for £30.
Better than a kick in the knackers.
Mark
500mb is classed as unlimited as it is subject to a fair usage policy. All mobile networks operate the same standards of 'unlimited' advertising.
It is designed to make sure that people, usually business users (large businesses it has to be said), aren't abusing the system and using ridiculous amounts, which is harmful to the mobile networks business model.
Orange have consulted Trading Standards and relevant agencies before they attempted this advertising campaign and have been allowed to continue, as the terms and conditions of sale clearly state it is a fair usage policy, not a capped allowance, or it would be advertised as such.
Thanks.
As David mentioned they can only make the switch from the next billing date but it could be worse, at least next month I'll be saving money.
So thanks for the heads up!