DISQUS

Mobile Industry Review: Orange salesperson doesn’t know much about data charges

  • dexteroreilly · 5 days ago
    I’ve been with Orange now for 15mths and I’ve just started up a business. Looking over the different companies Orange seemed to be the best at that moment in time. They offered free insurance and business support so I though why not and signed up. The contract did state 600mins and unlimited texts with 250mb of data each mth. In 2.5mths I got a monthly bill in and realised that they had charged me for £551.04 for the MTH!!!. I called and after alot of talking they realised they had made a mistake and reimbursed me. Now the same thing has happened only this time it is allot higher £665.00 and they are now making me pay it (again data charges). Looking back I now wish I had of taken the 02 contract it may be a little more expense each mth but at least you know were you stand....