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Orange — it’s not just me, is it? What are your Orange experiences?

Started by Ewan · 1 year ago

I’ve been thinking for a long time about signing up with Orange and getting an account with them. I have an account with each UK operator, with the exception or Orange and, as I’ve commented here before, I think it’s important to get an account to actually experience their service.

To date, apart from [...] ... Continue reading »

13 comments

  • James Whatley

    1 year ago

    Last time I tried Orange it was ten years ago.

    The only reason I'd recommend them at the moment is because they're the only network that currently stock the Black N82.
    reply
  • Ewan

    1 year ago

    And it is a handsome looking handset
    reply
  • Ben Smith

    1 year ago

    Ever since Hans Snook left the spark seems to be missing... High speed (dial-up) data, line 2, inclusive insurance, wildfire etc etc. I too started on Orange and don't see any reason to go back (as a consumer - not sighted on business offerings).
    reply
  • gabe

    1 year ago

    wonrg thread, Iknow, but has T-Mob UK just upgraded it's portal page? It seems to have all kinds of widgest and stuff now... could've been there a while, since i don't visit the portal often
    reply
  • SteveRowlands

    1 year ago

    Hmm, I think an email is limited to 10MB is it not? Not sure I will be able to fit all that is wrong with Orange into that limitation.....

    Email will be on it's way......sometime soon....
    reply
  • JamesVincent

    1 year ago

    At the end of each of my contracts I have shopped round all 4 Networks, (plus "3") and Orange sales advisors dont seem to know much on pricing. Like txting and calling to another Country. Not impressive when u wanna pop in and get few details. Always get diverted to the Catolouge. I was on PAYG for about 4 months and found the quality was awfull needed full signal to get a decent connection. Besides... Their Coverage is the worst
    reply
  • Chris

    1 year ago

    I've used Orange for the past decade... and have no plans to move away. Not because of their service, pricing or anything like that - one simple reason: Line 2.

    Wish other operators would offer this feature!
    reply
  • Ewan

    1 year ago

    Ah yes... Line 2 does rock! How do you use it Chris? One personal, one
    business?
    reply
  • SteveRowlands

    1 year ago

    I used to use Line 2 for that functionality, but even so, it wasn't enough to keep me as an Orange customer.

    I do agree Line 2 is a trick the other operators have missed out on, big style.
    reply
  • Jakdaw

    1 year ago

    Yep, one personal, one business. I have to cheat horribly in order to be able to send SMS from Line2 but I heard a rumor that they might have a fix planned for that soon...
    reply
  • Ross

    1 year ago

    I've been an Orange user for 3 years now. i currently have an n95 (fourth handset! will explain)

    Call quality and coverage has been great for me.

    I have been quite impressed by the custoemr service. When i first had a problem with my n95 they replaced it the next day with a new unit.

    However this handset got stolen! :( I rang Orange expecting to pay £300-400 for a new handset (this was when the HS had just come out) Indeed I was right. However the guy offered that If I take out an Orange Care contract for 12 months It would only cost me £100 for a new n95. So in total it cost me £172 to get my beloved nokia n95 back.

    So the n95 went wrong a couple of weeks ago. During calls it would make a buzzing sound and also the gps had never worked. I phoned them up and explained. She apologised they couldn't get a new handset to me the same day but offered to get me a new handset delivered in the morning between 9 & 12 pm.

    BTW i phoned orange today to upgrade my price plan. Ive been put onto dolphin 35 for the same price im already paying! (£25/month)

    I asked the guy if Orange have any decent data tariffs. I specifically referenced the great vodafone deal (500mb/month) He said, of course, they don't but did say to me that a new data tariff will be coming soon to rival the vodafone deal!

    I hope this is true otherwise, despite my good experience's, I love the sound of the vodafone data deal.

    So am I the only satisfied Orange customer then? :)


    Ross
    reply
  • Alex

    1 year ago

    Yes, they WERE great. The halcyon days of free Orange Care (I once had a fault on a Saturday afternoon, and a new handset arrived at my door at 9am on the Sunday), and earning a loyalty points, which you could redeem for free credit, are long gone.

    Their customer service is consistently some of the rudest and most unhelpful I've ever experienced. Yet somehow, I just can't seem to leave.
    reply
  • Ricky Chotai

    1 year ago

    i was originally a orange subscriber! About 8 years ago and pay as you go was great! I had a service called orange out here! 5 free sms a day for life! In the end i left as o2 had a better deal I should have kept the sim really!
    reply

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