Mobile Industry Review - Latest Comments in O2 to offer 50 day money back guarantee on its mobile broadband

Re: O2 to offer 50 day money back guarantee on its mobile broadband

Rachel — Tue, 10 Feb 2009 06:24:40 -0000

I just signed up! The guy in the shop even took the postcode of the place I will be using it most said I would have good - very good coverage! Err I have nothing! Needless to say its going back to the shop! Hello Vodaphone!

Re: O2 to offer 50 day money back guarantee on its mobile broadband

barneyc — Thu, 13 Nov 2008 07:10:29 -0000

Come on 3UK where's your "trial" When they rang me the other day and we talked about broadband dongles they offered up a paltry 3 day trial for the service - even after being told that I wanted it but was only going to signup to a contract if it actually works at our home properly. 3 days!

Re: O2 to offer 50 day money back guarantee on its mobile broadband

rickyc — Wed, 12 Nov 2008 19:22:59 -0000

The main question is will the others follow suit?

Re: O2 to offer 50 day money back guarantee on its mobile broadband

stedavies — Wed, 12 Nov 2008 18:45:09 -0000

I'm really suspicious of my Vodafone dongle. It worked like a dream when I first purchased it until about two weeks after when it began slowing down, losing signal etc.

HOWEVER

I happened to buy a new laptop and when I began using it from that the first two weeks (again) were great. Then, alas, it went crap again.

Call me paranoid but...

It's a conspiracy. A conspiracy I tell you!

Re: O2 to offer 50 day money back guarantee on its mobile broadband

jamesvincent — Wed, 12 Nov 2008 18:42:49 -0000

I dont understand... O2 have the best 2G coverage. (I have tried and tested all the networks)
But 3G/HSPA is so bad. why? I really wouldn't bother with going Mobile Broadband with them. Not until they catch up. I've been using 3 Mobile broadband and it's great. 3.6mbps all the time!

Re: O2 to offer 50 day money back guarantee on its mobile broadband

rickyc — Wed, 12 Nov 2008 18:38:29 -0000

Well full 3G coverage here in Salford, however I did a post code check for my home town Morecambe and the 3G signal is none exsistant.

Re: O2 to offer 50 day money back guarantee on its mobile broadband

kcjh — Wed, 12 Nov 2008 18:02:26 -0000

I suspect they'll have a lot of dongles thrown back at them - their 3G network is pony. I live in Chelmsford, i'm mostly using GPRS. Even in SW London it flutters between 2G-3.5G. I was ooop North a few weeks ago and for the whole time I didn't even see the 3G logo. It is terrible. I imagine they are hoping people will sign up and accept the bad service and carry on paying.

Kip - who is particularly cross at O2 tonight...