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O2’s excellent late payment reminder service

Started by Ewan · 10 months ago

While Ewan is having a nightmare with T-Mobile’s billing system I got a call from O2’s earlier this evening.
This month I completely messed up a bank transfer to my bills account (thanks to the UK’s antique banking system transfers take ages) which meant the ... Continue reading »

3 comments

  • Ewan

    10 months ago

    That could actually be a rather neat way of scamming folk -- if it hadn't told you your name and confirmed amounts... smart, however.
    reply
  • DanLane

    10 months ago

    Indeed, I was somewhat unsure until it told me exactly how much I owed... could do with a few more security tokens though!
    reply
  • Burak

    10 months ago

    I have been with O2 for a little over a year now and I have found that at every step they have been an excellent service provider in the truest sense - they have exceeded my expectations in every area. Reading about your positive experience it fits exactly with the kind of customer-friendly service I've come to expect.

    Now, cue all the people who have had bad experiences with O2...
    reply

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