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N95 8GB: Phone start-up failed. Contact the retailer.

Started by Ewan · 7 months ago

Ah dear. I dug out my N95 8GB the other day and charged it up. I was going to try and use the device more - as a camera (because if you recall it arrived from T-Mobile UK without data functioning). Well. I can’t use it. Not at the moment. I’ve never seen this message [. ... Continue reading »

17 comments

  • Jim

    7 months ago

    Turn the phone off. Hold the red button while turning it back on, or keep pressing the red button, can't remember which. When the phone turns on switch off active standby, this is normally the cause of this issue. You might want to do a factory reset, press *#7370#. Happened to me when I changed the product code on my N95-1 then did a restore with the nokia pc suite.
    reply
  • Kip Hakes

    7 months ago

    Erm...

    Either do a hard reset - or stick it on Nokia Software Updater and reinstall the firmware.

    K
    reply
  • ric

    7 months ago

    Hold *, 3 & Green Handset buttons whole turning on. It will completely wipe the phone, but should get it working again.
    reply
  • simonmaddox

    7 months ago

    And if that doesn't work, take it into one of those dodgy unlock shops and get the firmware properly flashed. Worked fine for me when my N95 refused to boot, and only took 20 minutes!
    reply
  • Baptiste

    7 months ago

    Hey,
    Have you tried the hard reset using (Green) + "*" + "3"+ Power ?
    reply
  • James Whatley

    7 months ago

    What Ric said.

    Bring it with you tomorrow and I'll take a look if you like.
    reply
  • Ewan

    7 months ago

    Help Me ObiWan-Whatley

    You're My Only Hope!

    I'll bring it..
    reply
  • James Whatley

    7 months ago

    Fixed. ;)
    reply
  • Anthony Carroll

    7 months ago

    I've had the same message a few times when I've gone to take photos. Usually, for me, he keeps on working. If not, 'the battery remove' trick does the, er, trick.
    reply
  • Artificial

    7 months ago

    T-Mobile UK without data functioning). Well. I can’t use it. Not at the moment. I’ve never seen this message on a Nokia before:
    reply
  • Patryk

    7 months ago

    Actually, it's funny that I had that message when my N73 was overloaded with apps, including Psiloc's IRRemote (which installs a memory hungry DRM utility). If I entered the PIN and confirmed in less than 30 seconds, I'd get that message. The longer I'd wait, the more it'd load before it, if I waited 30 seconds, then it would normally start. I fixed it after formatting the entire phone and ditching the dreaded IRRemote.
    reply
  • Ashley

    7 months ago

    Thanks this has safed my life!!!
    reply
  • Ewan

    7 months ago

    Good news!

    2008/12/4 Disqus <>
    reply
  • Emran

    7 months ago

    My Nokia N95 brand new cell phone same problame here Start-up Failed Please help me.
    reply
  • VK

    6 months ago

    +1 Nokia N96
    can i erase E (storage mass) in start?
    reply
  • Ashish

    6 months ago

    Same here with N82
    reply
  • alfee

    5 months ago

    i thank you my 95 8gb thanks u i thought i was so screwed till i read your posts i got my phone back thank u thank u thank u
    reply

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