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My monthly question: How shit is T-Mobile UK’s online billing system?

Started by Ewan · 10 months ago

Here we go again.
Broken record time.
1145pm and I have just remembered about my T-Mobile account. The other one. The poor black sheep account. The one that’s ALWAYS broken and that won’t ever go on direct debit. Because there’s always a few pence balance. ... Continue reading »

5 comments

  • David Carrington

    10 months ago

    You think that's bad??

    The Orange system is terrible. It has "Loading..." screens reminiscent of the 90's and *every* time I visit the site and want to visit certain sections I'm informed that something has gone but they're aware of the problem and will fix it..... bull! I've tried contacting Orange about this and there has been no progress.
    reply
  • Mac Morrison

    10 months ago

    ewan, i love you - you make me seem calm and navarna like :)

    yep its shit - i love the way you can upgrade but not cancel
    or downgrade your plan etc.

    sky.com is the same you can add to your package but not take away
    that required letters in signed in triplicate, sent in, sent back, queried, lost, found, subjected to public enquiry, lost again, and finally buried in soft peat for three months and recycled as firelighters.
    reply
  • Ewan

    10 months ago

    Heh oh dear. I haven't had a Sky subscription for a while but I'm looking
    forward to being able to get one in my new place. I hope it's not as
    challenging...

    2008/9/3 Disqus <>
    reply
  • MarkW

    10 months ago

    Oh it's dead easy to get IN....
    reply
  • James Whatley

    10 months ago

    I have similar problems with Vodafone's online billing system.

    The front page works fine, but anytime I try and get into the details - ie: Itemisation, the thing crashes.
    It does this every month, without fail.

    Running joke really...

    Kind of screams out for someone to come along and do it a million times better.

    *cough* SKYDECK *cough*
    reply

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