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Initial details on 3’s new ‘Facebook Phone’

Started by Ewan · 7 months ago

The INQ1 or ‘The Facebook Phone’ is launched today. Our man RobK is on the scene. We’ll have more from you shortly — plus I’m hoping to be able to meet with one of their top executives tomorrow for a sit-down interview on camera.
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6 comments

  • Constantine

    7 months ago

    Can't wait to see the full MIR show on this handset! Now I love the crew, but please please please focus on the UI and UX of the device.

    Ideally copy this format and give us a COMPLETE over view of the hardware and more importantly, software: http://www.phonescoop.com/articles/article.php?...
    reply
  • Ewan

    7 months ago

    That's good feedback Stefan, we'll focus on that. Tomorrow I think it'll be more about a chap talking about it -- we'll hopefully get a look at the device too, but expect more in-depth stuff later on.
    reply
  • Kip Hakes

    7 months ago

    Looks very impressive, specially for Facebook nuts - but what about Twitter?? Can you also ask the man from Three how the hell PAYG customers talk to humans - http://kiphakes.com/?p=67 :)
    reply
  • Ewan

    7 months ago

    There's a reason Vodafone put you through to a British person in a British call centre within 3 rings... and it's an extra few zeros on the end of your bill ;-)

    I reckon they've got it about right. I know when I phone up and speak to the 3 Indian Call Centre chaps that ... well... it's cheap, innit?
    reply
  • Kip Hakes

    7 months ago

    Yes - but cheap doesn't mean you shouldn't be able to speak to anyone surely?

    Three seem massively keen to push their PAYG product, and it IS good - don't get me wrong - but it is fundamently flawed when you can't actually get customer service. No matter how much money I chuck onto my dongle - I am a customer - and expect service.
    reply
  • Ewan

    7 months ago

    It's all about economics -- it's cheap as chips. I reckon -- unfortunately -- if you want consistently GOOD customer service, you need to swap networks. 3 isn't configured to offer Voda levels.

    3 have made a commercial decision to NOT speak with you. Pretty shocking stuff, but actually, when you get down to it -- it's cash related.
    reply

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