DISQUS

DISQUS Hello! Mobile Industry Review is using DISQUS, a powerful comment system, to manage its comments. Learn more.

Community Page

Mobile Industry Review

Daily news and opinion for 250,000 industry executives and mobile fanatics
Jump to original thread »
Author

I have ordered 9 iPhones

Started by Ewan · 12 months ago

…well so far. Possibly.

Yes that’s right, the usual launch day farce:

0700: E-mail customers announcing you open for business in 1hr.

0800: Don’t open.

0815: Open.

0845: Slow to a crawl before completing a transaction.

0910: Switch to ‘failover’ plain-styled registration page.<br ... Continue reading »

9 comments

  • Richard

    12 months ago

    1st attempt - account reg failed, 2nd attempt order confirm failed, 3rd attempt at 08:20 success! Letting thousands of people into the shop at once was never going to work. They need a queueing system similar to how TicketMaster works.
    reply
  • Ben Smith

    12 months ago

    It's down completely now... Giving up.
    reply
  • James Burland

    12 months ago

    Same problem here.... how utterly useless!
    reply
  • Ewan

    12 months ago

    You're a happy bunny though, right...?
    reply
  • James Burland

    12 months ago

    More like 'Donnie Darko' bunny actually! Grr!

    It's still down.
    reply
  • Ewan

    12 months ago

    Won't somebody please think about Carphone Warehouse? ;-)
    reply
  • Ben Smith

    12 months ago

    No online upgrade... :-( Going to try in-store.
    reply
  • mj

    12 months ago

    I'm actually glad to hear something is working! But yeah, O2 completely mismanaged this one. How hard would it have been to host this up on Amazon's server cloud and take what processing you needed?
    reply
  • Brad

    12 months ago

    Totally down... Can't get through at all.. Almost got through at 9, only to fall at what I can only assume was the last hurdle. Now realising that thousands of people have probably got in before me, so will stand little chance of getting a delivery on the 11th. Guess I'm queueing at my local O2...
    reply

Add New Comment

Returning? Login