Mobile Industry Review - Latest Comments in Another Vodafone data update

Re: Another Vodafone data update

rickyc — Tue, 27 May 2008 17:12:00 -0000

don't mess with him man on a mission lol

Re: Another Vodafone data update

jonmul — Tue, 27 May 2008 15:53:22 -0000

Waiting with baited breath...

Re: Another Vodafone data update

smstextnews — Tue, 27 May 2008 14:52:05 -0000

Working on it!

Re: Another Vodafone data update

whatleydude — Tue, 27 May 2008 14:34:30 -0000

What did he actually say?

Re: Another Vodafone data update

smstextnews — Tue, 27 May 2008 13:27:03 -0000

Ah interesting perspective. We're not in a position to influence the masses
-- but we can certainly influence the people who influence the masses ;-)

Re: Another Vodafone data update

Mike42 — Tue, 27 May 2008 13:16:53 -0000

ah, there's the rub, my UGC friend. The 500 is an arbitrary, nearly pointless figure. Even you had to do some serious maths to come close to an understanding of your use. And you can't check in real time online or any other way. Or get usage alerts.

So sadly, lifting the limit from 120 to 500 merely shifts the normob fear barrier of mobile data uptake slightly to the right.

10/10 for retaining a high-spender, but 1/10 for convincing the masses now is the time to go mobile wid' ya nets....

Re: Another Vodafone data update

smstextnews — Tue, 27 May 2008 13:02:03 -0000

A: None

Supplemental Question: How many normobs will be phoning Vodafone to
complain about being over-billed on their 500mb inclusive plans next month?

Supplemental Answer: None. At least that's what I've been told!

Re: Another Vodafone data update

Mike42 — Tue, 27 May 2008 12:57:45 -0000

Q: how many normobs would have had a call from the VIP team to clarify the vaguearies of the new offer?

Re: Another Vodafone data update

smstextnews — Tue, 27 May 2008 12:37:05 -0000

Well I don't think so. I'd hardly define it as love. I was about to quit
them, then Jakub pointed out their new service level that I hadn't
recognised. So actually, there's not a lot of 'plucking' going on at all.

Re: Another Vodafone data update

Mike42 — Tue, 27 May 2008 12:22:26 -0000

....so yet again, a blogger gets The Love, while the masses get......er......rhymes with 'plucked' :-/

(waits with baited breath for update)

Re: Another Vodafone data update

smstextnews — Tue, 27 May 2008 11:45:05 -0000

Heh, if I had his or her email, I would.... :D

I particularly like the phrase 'wheel clamping rip off artists' ;-)

Re: Another Vodafone data update

Digital Evangelist — Tue, 27 May 2008 11:28:08 -0000

Ewan,

Send an email to the CFO of the UK, his PA will then forward it to the high touch customer service team who will seek to find a resolution that does not look like Vodafone are just a bunch of wheel clamping rip off artists.

It might not work, but it did for me with Orange ;-).

The problem is that the billing systems just are not built for Voice and Data. Before you head out the door, if you find that the network is good where you live,work,travel try and negotiate. The SAC for you means that they do have some room for movement but first you have to debate with a higher being.

Good luck.

Re: Another Vodafone data update

smstextnews — Tue, 27 May 2008 10:37:05 -0000

Gahh yes indeed!

Re: Another Vodafone data update

jakaraka — Tue, 27 May 2008 10:34:02 -0000

Ewan I just gave three a call, I am currently on x series silver. Asked if I could add a broadband bundle to my handset, so I can officially connect my handset to my laptop using bluetooth. Seems like they can do it just fine. It's a shame to see vodafone are unable to do so!