Mobile Industry Review - Latest Comments in 3UK are set to launch a new unlimited package

Re: 3UK are set to launch a new unlimited package

mostlythis — Wed, 15 Oct 2008 10:36:47 -0000

the fact that when you call any of your non - 3 friends -or landlines etc. currently about 90% of mine. i would be charged for the call.

they currently charge £15 for 100s of x network minutes and free 3-3 calls
on mix and match.
so this seems kind of worse.

actually this one is £12 for 100 x-network plus 'unlimited' 3-3
http://threestore.three.co.uk/mixnmatchphone.as...
plus a free skype phone.

though its £17 with internet max added on.
so £2 for 100 xnetwork minutes seems ok

also arguing over the wording of someone else's copy is a bit pointless - lets see how 3 word / promote it when they actually bring it out.

Re: 3UK are set to launch a new unlimited package

Mike42 — Wed, 15 Oct 2008 10:17:47 -0000

Sorry, but everyone I've spoken to thinks this is very clear, and is the best deal to date from any MNO.

If it said "Unlimited calls, texts FOR 3 customers" that would be misleading. But it doesn't.

Or are you suggesting it should read "Unlimited calls, texts to 3 customers that is where you pick up your 3 phone and dial another person on 3 and press send and they answer the call on their 3 phone and talk to you"

Just how stupid are some people supposed to be? If all marketing required this level of explanation the world would be a horrible place to be :-/

There are no hidden costs that I can see - maybe you could elaborate?

Re: 3UK are set to launch a new unlimited package

mostlythis — Wed, 15 Oct 2008 08:05:07 -0000

i guarantee it will be sold in away that makes it as unclear as mud. ;)

actually the copy said

Unlimited calls, texts to 3 customers and 1GB data to boot

semantically that read to me that 3 customers are getting unlimited calls
and text and 1gb of data

blah blah blah its still a crap deal when you look into it and its actual hidden costs

Re: 3UK are set to launch a new unlimited package

Mike42 — Wed, 15 Oct 2008 07:26:53 -0000

er....I think the hint is in the title: Unlimited calls/texts to 3 customers, 1GB data.

So no, you do not get unlimited calls to other networks, and you do not get unlimited data.

Maybe I'm being slow here, but exactly what part of that is unclear?

Re: 3UK are set to launch a new unlimited package

smstextnews — Wed, 15 Oct 2008 05:43:13 -0000

What was it Dan said in this week's awards? ;-)

2008/10/15 Disqus <>

Re: 3UK are set to launch a new unlimited package

mostlythis — Wed, 15 Oct 2008 05:09:24 -0000

un-fucking-limited ?
no.
1 gb data.
charges for x-network

not unlimted at all. and would end up costing you £30 a month at least

Re: 3UK are set to launch a new unlimited package

MarkW — Wed, 15 Oct 2008 05:00:15 -0000

It's not generally bad, and in their training for offshore call centres seems to be among some of the best I've experienced, but it's still far from perfect and script-driven!

Re: 3UK are set to launch a new unlimited package

rickyc — Wed, 15 Oct 2008 04:45:50 -0000

ahh yes, as I have never been a customer I have never experienced their customer care.

Re: 3UK are set to launch a new unlimited package

MarkW — Wed, 15 Oct 2008 04:22:31 -0000

"The only one thing I feel they are lacking is the lack of Sim Only plans on a rolling month contract."

And UK call centres. If they did that, and did it right, they'd be just about perfect in my book!