DISQUS

Mobile Industry Review: 3UK are set to launch a new unlimited package

  • MarkW · 1 year ago
    "The only one thing I feel they are lacking is the lack of Sim Only plans on a rolling month contract."

    And UK call centres. If they did that, and did it right, they'd be just about perfect in my book!
  • Ricky Chotai · 1 year ago
    ahh yes, as I have never been a customer I have never experienced their customer care.
  • MarkW · 1 year ago
    It's not generally bad, and in their training for offshore call centres seems to be among some of the best I've experienced, but it's still far from perfect and script-driven!
  • Mac Morrison · 1 year ago
    un-fucking-limited ?
    no.
    1 gb data.
    charges for x-network

    not unlimted at all. and would end up costing you £30 a month at least
  • Ewan · 1 year ago
    What was it Dan said in this week's awards? ;-)

    2008/10/15 Disqus <>
  • Mike42 · 1 year ago
    er....I think the hint is in the title: Unlimited calls/texts to 3 customers, 1GB data.

    So no, you do not get unlimited calls to other networks, and you do not get unlimited data.

    Maybe I'm being slow here, but exactly what part of that is unclear?
  • Mac Morrison · 1 year ago
    i guarantee it will be sold in away that makes it as unclear as mud. ;)

    actually the copy said

    Unlimited calls, texts to 3 customers and 1GB data to boot

    semantically that read to me that 3 customers are getting unlimited calls
    and text and 1gb of data

    blah blah blah its still a crap deal when you look into it and its actual hidden costs
  • Mike42 · 1 year ago
    Sorry, but everyone I've spoken to thinks this is very clear, and is the best deal to date from any MNO.

    If it said "Unlimited calls, texts FOR 3 customers" that would be misleading. But it doesn't.

    Or are you suggesting it should read "Unlimited calls, texts to 3 customers that is where you pick up your 3 phone and dial another person on 3 and press send and they answer the call on their 3 phone and talk to you"

    Just how stupid are some people supposed to be? If all marketing required this level of explanation the world would be a horrible place to be :-/

    There are no hidden costs that I can see - maybe you could elaborate?
  • Mac Morrison · 1 year ago
    the fact that when you call any of your non - 3 friends -or landlines etc. currently about 90% of mine. i would be charged for the call.

    they currently charge £15 for 100s of x network minutes and free 3-3 calls
    on mix and match.
    so this seems kind of worse.

    actually this one is £12 for 100 x-network plus 'unlimited' 3-3
    http://threestore.three.co.uk/mixnmatchphone.as...
    plus a free skype phone.

    though its £17 with internet max added on.
    so £2 for 100 xnetwork minutes seems ok

    also arguing over the wording of someone else's copy is a bit pointless - lets see how 3 word / promote it when they actually bring it out.